Rebuilding IP-500

[joe8413]

How do I rebuild the IP-500 thru the RS232 port? Was upgrading software and it failed and now it does not want to come back up.

Thanks in advance...

AVAYA Certified Specialist

 

[amriddle01]

joe8413, no offence but the ACS would suggest that you already know how to do this

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[joe8413]

Company don't got me doing these IPO's anymore so I have not touched these IP-500. I actually remebered how to do the procedure for the old ones, but had no luck bringing it back up. My ACS is on other stuff, but u seem to have the ACS for IPO so u have any good suggestions for me.

AVAYA Certified Specialist

 

[amriddle01]

Anyway....rather than use the DTE port I would go for the reset button first:

http://marketingtools.avaya.com/kno...n/ip500_reset_button.htm?zoom_highlight=reset

As long as you have previously connected to the system you will have an almost up to date copy (except the last change/changes) of the config. You can open this and then send it to the system

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[amriddle01]

Failing that the DTE method is your only remaining option, at what point did it fail as the procedure hasn't changed

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[joe8413]

I had used the reset button and had no luck at all. I actually took this equipment out of the box and was working fine till I decided to upgrade it to the latest version and thats when it failed and now it does not want to do anything.

AVAYA Certified Specialist

 

[amriddle01]

Did you see my last post?

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[joe8413]

this what i get thru the DTE port:

CPU Board Version is: 0xC0
CPU PLD Version is: 0x17
CPUID: 0x02 Present: 0x0F Present2: 0x02
Using FPGA build 0x0000005E
Programming FPGA ...
FPGA ID 0x01 Version 0x00 Build 0x0000005E
Initialising NAND device.. registering..
Added device: Hynix 64MB NAND (small block) - 0x0000


P13 Loader v1.3 (SDRAM 128 MB)
MPC8248 CPU Revision 0x0C10
Broadcom Switch Mode was 0x05 now 0x06
EthChipRevId: 0x01 EthPhyId: 0x0143BC30
Erase Main Image Storage Area

OK


I used the following AT commands:

AT-X
AT-X2
AT-X3

AVAYA Certified Specialist

 

[joe8413]

Sorry about that. Let me follow that link you posted and follow instructions.

AVAYA Certified Specialist

 

[amriddle01]

If no joy here is the DTE procedure in full:

http://www.tek-tips.com/faqs.cfm?fid=6158

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[joe8413]

I actually followed the instructions and got the IP 500 to work. I used the AT-DEBUG which was new for me because I had already did the AT commands with no luck. Anyways thanks for the help and the link.

AVAYA Certified Specialist

 

[amriddle01]

No worries

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[hairlessupportmonkey]

i take it you hit esc right on startup in your console so you are at the boot loader prompt right?