Realtime Monitor stops randomly on Win2k Pro?

[snewman]

On a few of our Win2k Pro desktops, InoculateIT's realtime monitor will mysteriously stop running, the icon dissapears from the system tray and realmon.exe is gone from the process list. You can run it from the program items and it restarts fine. The service "InoculateIT Server" shows to be running in the services list.

Has anyone else experienced this problem?

Version: 4.53
Platform: Win2k SP3

 

[Ger2111]

We are running 4.53 here. When you receive a virus signature update from the Inoculate4.53 server , The real time monitor shuts down to allow the update to take place. Then the realtime monitor has to be restarted manually. Which is a bit of a pain, this problem is solved in version 6.0 . These updates go out between 2 and three times a week.
I think thats this issue closed?

 

[snewman]

Thanks for the help, it's nice to know I'm not alone on this problem.

Win200Mag's site recommended the following patches from the CA site:

drvupdi.exe
LO78522
LO71090

I applied them and haven't seen the problem occur since.

Thanks again!