real time display - agents logged in

[Nortelshop]

I have an issue where my admin can't see her real time display reports to see if anyone is logged in at night after hours. Two scenarios: 1)She use to have DSL and RAS in and could see real Time Displays. 2) Now she lives in an area that has no DSL capability, and has to use dial up, but says she can't see real time reports. Now, my theory is the data streaming requires a much larger bandwidth pipe in order to show her these real time reports. Dial up won't cut it, but DSL can.. Does anyone know of a minimum bandwidth required to run Real Time Reports remotely? Can you use dial up or is she just caught in the stone age.

Thanks-NS

 

[Sympology]

Your right it is to big for the pipe, maybe if the refresh rate was lowered to say 10 seconds, but don't hold your breath.

 

[Sympology]

I've just started monitoring (with MRTG)a W2K pc with only GRTD and anti virus software on it and it's outputting around 5kbs (40k bits second) so even if the dial in had perfect 56k (bits) connection, it doesn't leave much headroom for anything else.

Stu..

 

[SashaChris]

We have used dial up connection via 64k fix line for several years. RAS connection works properly including RTD – just alarm monitor is necessary to switch off. During years we was happy with various combinations : SCCS rel.1.5 to 4.0 and remote clients machines OS WinNT , W2k.
So we tested that 56k dial up connection is sufficient for Agent RTD info.
We use 6 seconds refresh time .

SChris

 

[Nortelshop]

Thanks All!!!!!!Awesome responses..NS