Reading the windows clock? 1

[acsee]

We have a customer that has a Nortel Option 61c that is great at loosing time. Despite the vendor being out several times, it never gets fixed- I guess it is not a severe issue to them.

The Nortel looses about 4-5 minutes every month so I was thinking of writing something proactive in ASPECT that one of the helpdesk guys can run once a month to sync the clock. Is there a way for ASPECT to be able to read the windows clock? Even if it took 5 or 6 seconds to read into a variable and write it out to the Nortel, it'd be better than 5 minutes off every month.

Thanks

 

[geirendre]

Have a look at this tread from the Nortel-forum:

http://www.tek-tips.com/viewthread.cfm?qid=1392319

You'll find two solutions, one from me,
and one from johnpoole.

HTH

 

[acsee]

Hey, that's perfect! Thanks!

Glad I'm not the only one with the same issue.

 

[Johnthephoneguy]

You can speed up and slow down the clock in the PBX in Load 2, that would be a better solution since you do not have to rely on anyone to "update" the time or run a script monthly.

JohnThePhoneGuy

"If I can't fix it, it's not broke!