Re: REL 11.0.4 - 3. Ability to use authorization code from any phone

[ngmorris]

Happy New Year All,
I have seen Avaya documentation stating with Authorization Codes (AC) pre Rel 9.0 whereby there was a User Rights field that you could have assigned but that is not the case anymore in later releases such as 11.0, is this correct?
Reason being, I have a customer who would like to go to any phone with his AC, even if the phone is barred from making Outgoing calls and make an International call once his AC allows it, can this be achieved in anyway?

 

[dclake]

Hi, You are correct. The supposed "Upgrade" made to authorization codes after R9 is the dumbest ever. I have expresed this over and over. No CDR, all authcodes need User attached.

AGHH!!!!

NCDS | NCSS | APSS - SME | ACIS - SME | ACSS - SME | ACIS - UC | ACSS - UC | APSS - SCOPIA | APDS - SCOPIA | CCNA

 

[ngmorris]

Agreed...thanks

 

[Qzwsa]

You could allow the user to hotdesk his own extension in to that phone, make his call (with or without an access code depending on why you're using them), and then log out his extension. Once he logs out his user will default back to his own desk set and the overwritten user will be logged back in. Give him a logout button just below his appearance buttons for ease of use and give him a proper log in password for hotdesking so people don't guess it.

- Qz

 

[ngmorris]

Thanks Qz...that is an option, although more user-effort required

 

[sizbut]

So for the user who is set to outgoing call bar, try also setting a user short code that matches whatever method of external dialing the system uses but with Force Authorization on the user short code (so if the system short code for external calls is '9N/Dial/N/ARS50', give the user one which is '9N/Dial/N/ARS50/Force Authorization'.

Then any user who does have an authorization code will be able to enter their code and make calls using their own user permissions rather than those of the barred user.

Stuck in a never ending cycle of file copying.

 

[ngmorris]

Correct Sizbut...already in effect thanks much