Re: REL 11.0 - (2) JEM 24 MODULES CONNECTED TO J179 PHONE - CAN'T ACCESS 2nd SCREENS 1

[ngmorris]

Guys,

I have (2) JEM 24 modules connected to a J179 IP phone.
When I had installed the 1st JEM (Mod 1), I could have scrolled to all 3 screens (which has user data on all 3 screens)
after I introduced the 2nd module(Mod 2), the 2nd screen of Mod 1, moved to the 1st screen of Mod 2, which is expected but I can no longer scroll to the other screens on either Mod 1 or Mod 2, especially Mod 2 as I have approx. 10-12 more line entries

Please assist
Thanks

 

[Pepp77]

When a single JEM24 is connected, it offers 3 x 24 pages of buttons; when multiple JEM24s are connected, each offers a single page of 24 buttons

| ACSS SME |

 

[ngmorris]

Was wondering if that was the case...thanks much Pepp77