Re: IPO Rel 9.0 - NO LONGER ABLE TO USE CALL FORWARD SHORT CODE

[ngmorris]

Guys,

I have a customer that use the SC (*07*N#) to forward calls...recently, this feature has stopped working, I am not seeing why it should but anything is possible.
I know it's a strange one but that is the purpose of this forum where strange is the norm
Please assist, thanks

 

[janni78]

How isn't it working?
It doesn't activate, or it doesn't forward?

Monitor trace?
That's the purpose of System Monitor to find strange issues

"Trying is the first step to failure..." - Homer

 

[IPOLackey]

£100 says the user has 99 *FWDXX shortcodes.

 

[ngmorris]

Janni...it activates...but doesn't forward...will check the Sys Mon and see what shows...thanks
IPOLackey ...I will check and see

 

[derfloh]

No target configured?

IP Office remote service

https://www.fwilke.com/home

Fixed price SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/

 

[ngmorris]

Derfloh -- yes target configured...it was working prior and to my knowledge no programming was changed

 

[derfloh]

Enable short code filter and see what happens in Monitor

IP Office remote service

https://www.fwilke.com/home

Fixed price SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/