aprilflowers
Programmer
Partner ACS R6 (not sure of version) with Messaging R7 (newly installed). Customer has 2 extensions using RCF. One forwards to a cell, the other to a 5410 on an IP Office at a sister company. At least once a day, the customer reports that 2 of their lines lock up requiring them to reset the system. Is this a common problem with RCF? I've had 1 other customer with this problem but was due to poor cell service in remote areas which is not an issue with this customer. I did ask customer to track this to find out if the problem happens with one or both extensions. Also asked them to check and see if the desk phone on the IP Office is forwarded to a cell. Any other ideas?