RCC Server and IPview Softboard running on same machine

[chriskimball]

We currently are using IP view Soft board version 2.0.009 running on the RCC server. We are having a problem when we run the application on the computer; it stops operation correctly, which in turn stops all the echoing applications as well.

The machine is a dell optiplex GX745

with an intel celeron 3GHz proc
Gig of ram

and no other apps running at the same time.



And ideas?

 

[TLDuk]

What operating system is running the server ?
How many PC soft boards are you running at once ?

Have a look in your system event and see if the following event appears "EventID 4226

 

[chriskimball]

It's running WinXP Pro SP2 it's echoing to about 15 other computers

 

[TLDuk]

I had a the same issue on 5 sites but with less soft boards in but very busy call centers. there are two ways to over come this, if you have the same problem as i had..

Read the part of this document titled "Limited number of simultaneous incomplete outbound TCP connection attempts" to get an idea off what going on.

http://download.microsoft.com/downl...4d-64e791b3c9ae/02_CIF_Network_Protection.DOC

BTW the event 4226 does not always appear with this issue.

1. Setup the Rcc server to echo only 2-3 soft boards and have those soft board echo the rest..

2. Upgrade the RCC server to windows 2000 server or 2003 server

there is a third option that i don`t recommend buts its worth a try before you upgrade to windows server..

3.

http://www.lvllord.de/?url=tools