I have an RCC connected to a BCM450 5.0 and it has been running fine for about 2 months. For some reaseon when I access reports and choose a report to run it will draw the screen with the fields on the right of the monitor but the data will not populate and the "hour glass" remains displayed. The CPE network that the RCC is connected to is very resricted and I wonder if they could have restricted something to cause this. Real time works fine.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
RCC 5.0 reports will not run
- Thread starter CRIMobile
- Start date
oldestgeek
Technical User
Are you running from the server? If not, it is probably a DNS issue. Try to run the reports directly from the server. Are you getting any error messages? Check out the log files. You may need to run the repair db app.
- Thread starter
- #3
justaskwhy
IS-IT--Management
Try running the IVU utility under Programs>Nortel. Sounds like the database may have some corruption or the synmentric key is broken.
- Status
Similar threads
- Locked
- Question
- Locked
- Question
- Locked
- Question