RAP error: there are more clients connected than number of licenses.

[MoshiachNow]

Hi,

On 6.02 on AIX I'm getting

07/08/02 18:55:41 nsrd: RAP error: there are more clients connected than number of licenses.

Any ideas why ? "Long live king Moshiach !"
h

http://www.noahide.com/movement.htm

 

[habit]

You have more clients in Networker then you have license for.. Thats the error message..
Solution:
Purchase more client licenses and add it in the registration feature at the server or add a temporary 45 days code..

 

[goeze]

You can check the number of licenses you usw with nsrlic or nsrlic -v .
There you see which clients are connected and which OS they have.
And at the end you have to buy some client connection license.

 

[MoshiachNow]

Guys,

A reply from Legato support (can be usefull occasionally ...

===========================================
This is a known issue and is scheduled to be fixed in Networker 6.1.3. Below is the description of this problem from our knowledgebase:

SolutionID: legato2042
Title: NetWorker complains incorrectly 'there are more clients connected than number of licenses'
Fact: NetWorker 6.x
Fact: NetWorker 6.0.x
Fact: Backups successful
Fact: Recoveries are successful
Symptom: Error: 'nsrd: RAP error: there are more clients connected than number of licenses'
Symptom: The error message is generated even though there are enough licenses.
Cause: This is usually caused by a mismatch between the number of client licenses connections and the number of indexes available on the system. When NetWorker Server daemon (nsrd) starts, the nsrim checks the indexes directory. If it finds more index directories than the licenses available, it will display the RAP message since it thinks that it has too many clients configured. This is a harmless error message. The actual number of clients configured within NetWorker is not be more than the available client connection licenses. This issue could result after deleting older clients that were configured in NetWorker but the index directory was not removed. Also could result when renaming a client in NetWorker, a new index directory is created for the new client but the old index directory is not removed. This way, there may be more index directories than the actual clients configured in NetWorker and more than the number of client connection licenses available on the sy!
stem.
Fix: Move indexes for clients not currently being backed up to another location than /nsr/index.
Known issue: LGTpa26439, LGTpa37921, and fixed in LGTpa30651.
"Long live king Moshiach !"
h

http://www.noahide.com/movement.htm

 

[keefb]

Gyus,

Just to note this is also a bug, but as it's only cosmetic Legato will never fix it. It won't though in the case where you have enough licences effect your system.

Hope this helps.

keefB