Hi All,
Firstly, im using Crystal Reports XI and ODBC
Now,
1. I have a running total field to calculate the Availability of each staff member. #Actual_Availability
2. I have a formula showing the Adherence percentage of each staff member. @Adherence = (#Actual_Availability/table.scheduled_available)
I have 3 groups, Site, Team and Agent
Heres what it looks like:
GH1 Hidden
GH2 Group #2 Name
"Name" "Sched Avail" "Act Avail" "Adherence"
GH3 hidden
D hidden
GF3 "Group #3 Name" 07:35:00 07:00:00 92%
GF2 hidden
GF1 hidden
I have been looking through all the suggestions relating to group sorting and TopN and subreports etc, but none that related to totals involving Running Totals.
Can someone please provide me with an exanantion as to how i'd go about sorting by rank or just adding a rank number based on the adherence%
Thanks
Eddie S
Firstly, im using Crystal Reports XI and ODBC
Now,
1. I have a running total field to calculate the Availability of each staff member. #Actual_Availability
2. I have a formula showing the Adherence percentage of each staff member. @Adherence = (#Actual_Availability/table.scheduled_available)
I have 3 groups, Site, Team and Agent
Heres what it looks like:
GH1 Hidden
GH2 Group #2 Name
"Name" "Sched Avail" "Act Avail" "Adherence"
GH3 hidden
D hidden
GF3 "Group #3 Name" 07:35:00 07:00:00 92%
GF2 hidden
GF1 hidden
I have been looking through all the suggestions relating to group sorting and TopN and subreports etc, but none that related to totals involving Running Totals.
Can someone please provide me with an exanantion as to how i'd go about sorting by rank or just adding a rank number based on the adherence%
Thanks
Eddie S