random reboots - not recognized spy ware or virus....

[jlockley]

Title says most of it. I think the machine is actually rebootiing when an email is sent - not always. This has happened twice, which means it will happen again:
Facts - W2000 sp4, recently upgraded with a few issues.
500+ K memory shows to be functioning properly
No conflicts logged
Windows restored
sp4 reinstalled
IE6 reinstalled
Windows installer reinstalled
reinstalled network card.
Running relatively lean.
No unknown processes shown.
All patches save one installed.
Palm Desktop
Avast av running
Spybot\
Ad Aware
no firewall yet
(but will be installed..does not play well with dsl)
AVG recentlly removed from regisstry (backup available, but I don't fancy it)
Automatic reboot turned off in startup
Set to log.
(Hasn't happened yet, so....)

 

[xwb]

It could be one of the services which is set to reboot if unable to start. There are 3 attempts and you can have different settings for each one.

 

[jlockley]

Doubtful..it has been running for about three days when it happened yesterday, and certainly over 24 hours before.

 

[jlockley]

However it has happened again (about the fourth mail to send today.

This time, after disabling shut down on errors, I get a blue screen with a physical memmory dump alert:
'
Beginning dump of physical memory 0x000000d3 0xo00000003 etc with 02 and 08 (addresses..
Driver_IRQL Not_Less_OR_EQUAL.

I am putting my money on removal of avast with removal from the registry (backed up, I think ??? May have overwritten when t appeared things going well) And the Eudora avast 32 dll file.

I am going to restore the avast file, although I have an ugly feeling that I need to restore the memory and live with the avast warning screen which appears every time I start Eudora ever since I switched to AVG.

Or,???????


Annoyances, indeed.

 

[bcastner]

0x000000D3: DRIVER_PORTION_MUST_BE_NONPAGED

It suggests a badly written driver, not an IRQL issue.


____________________________
Users Helping Users

 

[jlockley]

Eudora??

 

[jlockley]

I just restored the avgeudora32.dll and suspect that this will resolve the dump issue, but it also returns the annoying start up warning. I have restated this issue therefor on the Anti Virus forum.

 

[LisaWo]

Any heat issues on the hardware?

 

[jlockley]

No, not that I know of. I have two fans and these are n ot huge drives.

I was working on the Eudora issue in another forum, and eventually found the hidden AVG entries in Device Manager, removed them and removed the .dll again. That seems to have resolved the issue. I will let you know if it reoccurs, but it
's been a few days with a lot of mail under the bridge, so I am cautiously optimistic.

Extra perk of checking in Device Manager was that I found many Symantec entries, while I have had no Symantec on the computer for at least two years. Removing them speeded up the boot process considerably.