Random Beeping

[IMESD]

Strange thing happening that I cannot figure out. Phones are beeping every once in a while and I'm trying to figure out why! Here is what I know:

1. Occasionally more than one phone beeps at the same time, most of the time it's an individual phone.
2. It doesn't happen every day and it is at random times of the day.
3. Nothing shows up on the display when a phone beeps. No call in progress. If they lift the handset
they hear a dial tone.
4. Doesn't appear to have anything to do with voicemail. No new messages appear, no missed calls.
5. This is not a short ring, it is a single beep.
6. This started in the past year and there has been construction going on during this time. My guess
is that it has something to do with this but I don't know how/why.

Can anyone give me any thoughts as to what might be happening? They currently have an SV8300 and will be upgrading to the SV9100 in the next month. Thanks!

 

[belevedere]

IP phones?

 

[IMESD]

No, they are all digital phones.

 

[belevedere]

Has the system been reset for this issue?
Your problem description does not indicate any valid features. Usually the LCD will show something.
If they were IP phones then it could be a RTP alarm defaulted to on in each phone.
Even if someone was playing around, the LCD would show who called and when, or in the incoming/missed calls field.

 

[IMESD]

Thanks Belevedere.
I agree with you but I thought I would ask anyway. I have not reset the system yet so I can do that.

 

[AKgreatland]

Did someone set the alarm clock SPKR 727 and changed the alarm sound to single beep?

 

[IMESD]

I didn't know there was an alarm clock feature - or is this a hotel programming feature? I manage NEC systems for 27 school districts and government agencies in several counties and have never even heard of the alarm clock! I could probably use that feature on my phone in the middle of the afternoon...

Thanks for the idea - I can try resetting the phones to remove any software/hardware programming on the phones I know about. Maybe that will help.

 

[AKgreatland]

It is a standard feature. Had a client that would tell me that the phones would beep and nothing going on with the phone. Would happen randomly took a little while to figure it out but it was the alarm clock Was set on the phone. it happens all the time we have prefixs with 7xx client hits speaker or lifts handset doesnt dial 9 then 7271234 or any 7xxxxx bam just like that some random feature is set.

 

[IMESD]

That makes sense as we have this happen with the off-hook signaling when a 7xx number is dialed accidentally and the phone no longer rings but goes straight to speaker phone. I will check that out. Thanks!