J0llyR0ger
IS-IT--Management
Greetings. Last week, an employee of mine started having problems with his Dell laptop. The computer just stopped booting. After the bios loaded and memory checks completed, the computer would freeze. It would stop right before you normally see the "Starting Windows" message with the white progress bar. His drive was FAT32 formatted, so I popped in a Win98 boot floppy and booted with it. I was able to see files on his C:\ drive so I was pretty sure it wasn't a hard drive failure. Next, it looked like it could be a bad or corrupted boot sector, so I booted into the Recovery Console with the Win2K cd and ran the FIXBOOT and FIXMBR Commands without really doing any research as to what they did. I was in a hurry and I now realize that it was stupid to do it before finding out what FIXBOOT did.
Now when I boot with the Win98 floppy, I can't see any data on the C:\ drive. I also get the "NTLDR is missing" error when I try to boot up the computer.
Can anyone tell me what exactly FIXBOOT does and if there's a way to fix the problem?
Thank You for your help,
Drew
Now when I boot with the Win98 floppy, I can't see any data on the C:\ drive. I also get the "NTLDR is missing" error when I try to boot up the computer.
Can anyone tell me what exactly FIXBOOT does and if there's a way to fix the problem?
Thank You for your help,
Drew