Raid 5 w/4 drives, 1 was orphaned, can't get array back online

[ChrisHotz]

I recently purchased an Addonics 4 port Sata pci card (ADS3GX4R5), which uses the SI3124 chip, and setup a RAID5 array. I have 4 120G drives in the array. Everything was working fine for the first couple of months. Last week my wife rebooted the machine for a MS patch and the array disappeared, meaning that it doesn't show up as a logical drive in Windows XP.
I pulled up the Silicon Image management software and noticed that one of the drives was orphaned and the event log for the array indicated that the array (group 0, volume a) was not shutdown properly. Being a complete newb to RAID management I deleted the orphan drive and added it back as a spare hoping that the controller would pick the drive up an rebuild the array.
I'm at a loss how to fix this and tech support has not responded as of this time. Any help is greatly appreciated. Let me know if there is any additional information that would be useful in troubleshooting this. Thanks!
Chris

 

[soy4soy]

Has tech support yet replied?

Randy Mitchell, Jack of all ITrades

http://www.bizjournals.com

 

[ChrisHotz]

Thank you for asking. They have, and unfortunately were not able to figure out the problem. It appears that the registry is missing the entries needed for XP to recognize the volume, and possibly a bios glitch as well.

I have been able to achieve the following:
1) Purchased File Scavenger 3.0 and a separate sata card
2) Hooked up the hard drives and successfully recovered all of the files except a couple of encrypted files.

My current status is this:
My raid card still "thinks" the 3 hard drives of the 4 are in some type of configuration but doesn't provide a group for me to delete. So, I'm trying to understand how to reset either the bios or software so that I can put the drives in and start over from scratch.

That's about all I have for now.

 

[ChrisHotz]

This issue has been resolved. Unfortunately, by accident but hey, I can't complain. I downloaded and installed the gui interface for a separate card with the Silicon Image 3114 chip and much to my shock and surprise the software came up and recognized my Raid array. I was able to drop the array and recreate it. Unfortunately I was not able to access the data but this wasn't an issue since I had first recovered the data to a completely separate drive.
Chris