RAD setup? 2

[Dmacnumberfour]

Hello,
What is the best way to setup a RAD? Hook it directly to it,s own line, or can you hook it directly to a line? Or is it setup as an extension off the system and the end user has to transfer to the extension. Thanks for the help.
Dmac,

 

[TonyUMASS]

Dmarc,
First find a free port off the KSU. Don't attach it to a port on a Station MOD, It will work but Nortel wants them on the base core of the switch. If the site has DID program one of the target lines to be answered by the RAD, make sure you program the line to receive the right digits. This way you have direct access to the Rad without having to be transferred to it.

If the site does not have DID, then you will have to be transferred to the RAD using feature 9*0. You will have to call in with an analog set attached to the same line has your NRU modem. The person on site answers and they transfer you to the RAD but pressing F9*0.

Make you know what baud level the rad is at before you attempt a remote dial in.

The best way is when you have DID directly hooked to the RAD, that way you won't need any assistance accessing the RAD.
Tony

 

[mmazza]

Norstartech I just wnated to point out one thing . If they don't have DID you can still have the rad answer without having to do operator asst.
Dmacknunberfour all you need to do is set the rad up to answer whatever line you want it to answer .
programming is like this
<F9**>
Password
screen reads
RAD
gen alarm data

after setting up the Gen with system ID and password
go to Data and that is where you would tell it what line to answer and what the delay will be for it to answer .
<note you must turn auto answer on for this to work>
you can set you baud rate at whatever you want I use 19200
most times I connect at 14400 .
I hope that helps you If you find my post helpful please let me know by clicking below and marking it as a helpful post

Mario Mazza
Telecommunications Specialist
Pacesetter Corp .
Mailto:mario.mazza@pacesettercorp.com

 

[whitfield77]

Just be careful that you don't tell the RAD to answer a line that is currently used for incoming voice calls, callers will get an annoying modem tone in their ear. Mmazza's suggestion works best if you can have the RAD answer a line that is used primarily for outbound calling, such as a line you might have in a line pool.

 

[TonyUMASS]

Yes, all above works great! Most companies that are not using DID usually dont' have the extra lines to dedicate to the RAD. Use a line that is out bound only for the RAD if there is no direct line.
NorstarTech

 

[Dmacnumberfour]

Hello,
Thanks for all the help everyone. Great Forum.
Dmac,

 

[th7700]

My current phone system (soon to be replaced with a MICS) is set up with a toggle switch that is attached to our fax line. Switch one way for the fax machine, the other for the phone system's modem.

Yes, it requires user intervention, but it is cheap and simple, not to mention hack-proof.

 

[mmazza]

A toggle switch can work but for that you might as well just go with an operator asst. and as far as being hack proof . thats up fpr debate . Nothing is hack proof if someone wants in bad enough .
As long as you have a line in your line pool Designated for outbound use only you can have the rad answer that line and have access into your phone systam whenever you need it .
So I guess it will come down to personal pref. but I got to say you really don't gain anything out of a toggle switch other than a new headache having to walk someone through switching it every time you need in .

Mario Mazza
Telecommunications Specialist