scphoneguy
Vendor
Maybe someone else has seen this...
I have a customer that has 22 sites with Norstars. One of those has issues with their RAD. Sometimes it answers, sometimes not. The times that it does, it will connect at like 7200. I dont dial into it often but have several times, each time I do, I dont have problems. We have replaced the RAD and still have issues. Have also had customer attempt with multiple PC's to make sure its not his laptop. I honestly dont see the problem...just one of those customers that needs to always have something to complain about. 6 attempts this morning....all answered and connected at 7200.
I have a customer that has 22 sites with Norstars. One of those has issues with their RAD. Sometimes it answers, sometimes not. The times that it does, it will connect at like 7200. I dont dial into it often but have several times, each time I do, I dont have problems. We have replaced the RAD and still have issues. Have also had customer attempt with multiple PC's to make sure its not his laptop. I honestly dont see the problem...just one of those customers that needs to always have something to complain about. 6 attempts this morning....all answered and connected at 7200.