make sure you are hooked up to a good port on the switch. if the port is good go under maintanance in the programming and see if the port recognizes the RAD. also try hitting feature 9** on a programming phone and see if it asks for password, if so then you know the RAD is functioning correctly.
Money may not buy you happiness, but in MLB it buys you CHAMPIONSHIPS. (27 and counting). MLB,stands for Major League Baseball for you slower Boston Fans!