Just found out we can't get R9 licenses, is there any way around that?
Really need to add some power users to our system, and can't do an upgrade right now.
We are on R9,
It adds up quickly when you consider we need All new phones, new software from Datel, and developer time to fix all our custom CRM integrations.
I ended up signing up for RingCentral, and forwarding our main support line there.
Maybe if I like it I'll ditch Avaya all together... we have to buy new phones anyway.
Yes you can run PLDS and ADI at the same time - and it leads to a lot of problems. Seen too many support cases resolved by just deleting the ADI licenses from the config. But yes, if it can run PLDS licenses, move all the existing licenses plus the new power users to PLDS.
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