R7 with fake ringing on line 3 1

[David87]

I knowingly bought a very inexpensive R7.0 91E for my test bench. My curiosity has the best of me to see if it’s problem can be solved.

Everything appears to work fine except:

With just the R7, no other modules,

If you plug a POTS line into line 3, line 3 on the phones immediately begins ringing. If you answer it, you get either dial tone or “If you wish to make a call.”

It makes no difference if you power down, plug in line 3 and then power back up or if you just plug in line 3 when the power is on.

I did a 989 reset to no avail.

This same POTS line works fine on all the other lines on the R7 module, other partner processors and other brands of KSU.

It is a bargain for what I use it for but it would be really cool to solve this. Any ideas?

Thanks,

David87

 

[SYQUEST]

Sounds like a defective line port. May be that is why the module was inexpensive. Metrolinedirect.com can repair ACS modules, or may be you can return it for another one.


....JIM....

 

[sysconsultant]

If you have an open line port, you can use it instead of the Line 3 port. To do this: plug the line into the open port. In programming, remove Line 3 from the phones, and put the other line in its place. If you are using Auto Attendant, unassign Line 3 and assign Line 4. When completed, you won't know the difference.

 

[1oldtechi]

The line 3 CO circuit is defective and requires repair.

 

[sysconsultant]

Thank you for the star. Did that fix it?