R3.0.3 and Call id Recall Problems 1

[classic766]

Client has a R3 that display Caller Id when it Rings but when he tries to recall the id or phone number no luck.

Setup #317 associated to ext10
#318 associated to all lines
#319 Data 10

Buton FT23 set up.
What am i missing?
Could it be pulling wrong list or does it sounds like is messt up.?
?

 

[1043]

I bet you are using the old MLS stile phones. Caller ID Log will only work with the Euro style 34D,18D,6D

 

[1043]

oops! thats style

 

[classic766]

NO they Use 18 D.

 

[1043]

There is a MLS 18D and a Euro style 18D.(square handset or rounded handset)
Check this out Avaya's FAQ for partner caller ID

http://support.avaya.com/japple/css...eID=152300&temp.bucketID=108020&PAGE=Document