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R11 SCN Enhancements over 9.1?

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mikedphones

mikedphones

Vendor
Oct 11, 2005
467
US
We have a client with a site setup with three locations on 9.1 SCN. They have a wish to act more "key like" and be able to pickup on an active call at another of the locations. I think I can come close with Intrusion features. Do all Intrusion features work on the SCN? Does R11 offer any additonal enhancement to being able to join a call easier?

Call Listen
Coaching Intrusion
Call Intrude



 
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