Hi all,
BCM400 (4.0) here. I am receiving that message ("Your Session cannot be continued at this time") while in a Skillset's daytime routing.
The step is a greeting with a Caller Input Rules table associated with it. The CIR is not accepting input and upon typing anything into the handset, the message is played and then we are hung up on.
I tried recreating a CIR, but the same results occur. I have only tried/tested this with CIRs that are transferring to an extension. I have tested both a DN as well as a hunt group's DN with the same result.
Any ideas?
Thanks in advance!
BCM400 (4.0) here. I am receiving that message ("Your Session cannot be continued at this time") while in a Skillset's daytime routing.
The step is a greeting with a Caller Input Rules table associated with it. The CIR is not accepting input and upon typing anything into the handset, the message is played and then we are hung up on.
I tried recreating a CIR, but the same results occur. I have only tried/tested this with CIRs that are transferring to an extension. I have tested both a DN as well as a hunt group's DN with the same result.
Any ideas?
Thanks in advance!