I have Partner Plus Communicatiosn Systems Release 4.1 and Partner Mail VS Release 4.
When I hit 777 and ext. 99 and the 1234 password, it tells me "You cannot get your messages now due to multiple logins to your mailbox. Please disconnect." No one else is logged in-what is going on? I am having the following problems:
1) When the AA picks up and people press to hear an annoucement (a directory of extension numbers) they can't press the extension number to be transfered to the voicemailbox. They can't press anything without getting the "invalid entry" message. (They can press zero though to get the receptionist.)I was trying to change the announcement to tell people to press *8 and then the extension but then I coudn't log into the system (above question)
1) when I transfer a call to one particular extension, the phone never rings. When I try to transfer someone to that extension's voicemail, the call goes to another extension's voicemailbox.
2) the clock seems to be speeding up on its own(?)
Any help is greatly appreciated!!
When I hit 777 and ext. 99 and the 1234 password, it tells me "You cannot get your messages now due to multiple logins to your mailbox. Please disconnect." No one else is logged in-what is going on? I am having the following problems:
1) When the AA picks up and people press to hear an annoucement (a directory of extension numbers) they can't press the extension number to be transfered to the voicemailbox. They can't press anything without getting the "invalid entry" message. (They can press zero though to get the receptionist.)I was trying to change the announcement to tell people to press *8 and then the extension but then I coudn't log into the system (above question)
1) when I transfer a call to one particular extension, the phone never rings. When I try to transfer someone to that extension's voicemail, the call goes to another extension's voicemailbox.
2) the clock seems to be speeding up on its own(?)
Any help is greatly appreciated!!
