"Windows (ME) cannot install Modem"

[Rosco]

I am running a dual boot ME/XP AMD900 system and have recently removed my internal ESS Modem and replaced it with a Swann (Australian)external modem on Com 2. No problems with the XP installation, but try as I might, ME keeps coming up with the "helpful"(?) error message "Windows cannot install Modem"!!
The Swann support people were just as helpful with a message: "This is a registry problem, format and re-install Windows ME" Ha, ha, easy to say but not so easy to tackle.
If I format C: I could lose my boot into XP unless I am very careful. I think I will either reinstall my internal ESS modem and return my external Swann, or eventually quit ME on my PC to have a single Win XP OS!
Any simple ideas to get the ME system to be happy with my new modem will be appreciated.
Rosco (Australia)

 

[Comtech]

Boot to safe mode in ME.
Remove all com ports and modems (as well as any "Other Devices&quot in device manager.
Restart, and hopefully it will detect new hardware, install the com ports, and the modem.
If not, run the add hardware wizard from control panel, and when prompted, insert the modems's disk. Cheers,
Jim

http://members.cnx.net/reboot/