"Unrecoverable processing error occurred"

[JL04]

We are getting this error when trying to log in though the web (adminstrator) interface to our s8300.

CM v14

any ideas?

 

[kpearlt3]

Do you get that message immediately or do you get to click continue first and then the error occurs?

 

[JL04]

Update, we have a CM 4x, not 14.

We get the error immediately. We then get a continue button, but it takes us back to the login screen again.

 

[kpearlt3]

If you put

https://ipofserver

instead of http does this change what you receive?

 

[JL04]

When we go to http it re-directs us automatically to https

so https is the only way we can get to the login page.

 

[kpearlt3]

By chance if you are using internet explorer as a web browser make sure that the automatically detect settings box is not checked and try it again.

 

[JL04]

I use Firefox and also tried IE, but get the same error after logging in.

 

[JL04]

We have found the problem. The logs were full and filled up the disk drive. We did not have the root pw, so we could not delete old logs, but we recycled the power about 8 times to cycle through the 10 logs and as you do that it removes the old logs. We freed up enough space and its working fine now.