" The Service Profile is Damaged, Re-install the Service Profile???

[agent1966]

Has anyone seen this error message? If you have, how did you resolve it. The only reall information I could get was on the HP Pavillion site. I'm on a gateway, and the fixes it suggested, don't apply to mine.

No real loss productivity coming out of this, but it's an annoyance that I'd like to resolve.

Thanks in advance for any help or suggestions.

-agent1966

 

[Redhook01]

There used to be a MS article number 232628 about this error, but it is no longer available on the MS site. it has been a long time since I have seen this. All I can remember is it has to do with your MSN profile or AOL software. Unfortunately, I don't remember the steps involved to fix it. You could try removing your MSN profile and then reinstalling MSN. If you are using AOL, just uninstall & reinstall AOL. Sorry I can't remember more about this. Don't know why you can't find it on the MS site anymore.

 

[mattjurado]

Under what conditions does this message pop up?

Matt

 

[BeenThereDoneThat]

agent1966:

copy and paste the following line into google search box, leaving all syntax the way it is.

"service profile is damaged" site:microsoft.com

You should only get one hit. On the bottom line is the word 'Cached'. Click on this word and you should still be able to access the page Redhook01 was talking about.

 

[agent1966]

Thanks to you all, but nothing is helping. I did read yesterday that this problem had to do with either the MSN profile or AOL. However, the machine I'm on has neither service installed. It is a 98SE Machine from Gateway. The message appears immediately upon Boot up.


I tried the search in Google that was suggested, but it pointed me to the same dead MS Article.

Any new suggestions would be appreciated, and again, thank you for taking the time that you have already.

-Agent1966

 

[ANFPS26]

You are sure MSN is not installed even though you don't use it? Here is that link:

http://216.239.39.100/search?q=cach...+"service+profile+is+damaged"+&hl=en&ie=UTF-8

Jim

 

[agent1966]

Again, thanks for the input. MSN does not appear as an "add/remove" option in the applet. Further, HKLM>software>ms...does not reveal a folder called "Connection Manager"

As mentioned previously, the error appears right after the machine is fully booted up. Before, clicking, either MSN, IE, or anything else. It just appears.

Sooooooo..... I'm still at a loss.

 

[mattjurado]

Run msconfig (Start>Run>MSCONFIG>OK), go to the startup tab. Uncheck everything but systray. Reboot, see if it goes away. If it does, then there's a background application that is damaged. You can then put the checkmarks back on at a time, and narrow down which program it is.

Matt

 

[agent1966]

Matt,

Thank you for the advice. I shall try your suggestions tonight. I'll report in either late tonight or in the AM.

Thanks Again,
-Agent1966