"Please leave a message for <user>" ??

[Sambooka]

Good day. We are using nupoint vm and I have one user who does not have a personalized greeting.
His greeting is the attendant voice saying "Please leave a message for.. Mister X"
Now I have another user who would like the same greeting. I cannot figure out how to turn off greetings for user mailboxes.

The users in questions have all the same COS's so i dont see what the difference is.
Any thoughts? I thought this would be a 5 min google it thing but apparently not

Thanks!!

 

[techymitel]

To delete a greeting you can:

Use putty or equivelent and SSH into the server logging in as root and your current password.

Depending on software version, you may need to start the nupoint console by typing: console[return]

From the nupoint menu select:

(M) - Mailbox maintenance
(K) Copy/delete/enable mailbox greetings
d to delete
enter the mailbox number
1 to delete the personal greeting [entering a ? here will show which number to enter to delete name / greeting etc]

 

[Sambooka]

Thank you!! That did it : )