"phantom calls" at X10 on Partner ACS R6

[evanlent]

Ever since we had this system put in, maybe 5-6 times a day, extension 10 will ring for no apparent reason. It's an internal call ring pattern (ring-beep), and the right intercom light blinks. On a 34D phone, the system display says nothing - It continues to display the time/date. The phone will ring 3 times and then disconnect on its own. If I pick up, I hear a series of DTMF tones, then the line disconnects.

Any ideas why this would be behaving this way? (We have a Partner Voice Messaging PC card installed as well.)

 

[Skyrunner01]

Check and verify that the Ports to the Voice mail are correct.... The only ports that should be there are 78 and 79...

 

[evanlent]

If you're referring to the ports in hunt group 7 for the messaging system, you may have hit the nail on the head. Extension 10 was assigned to that group. I removed it, so we'll see if the phantom ringing stops.

Thanks for the quick reply!
//Aeryck

 

[Skyrunner01]

Bingo, Bet you a Dollar to a donut that thats gonna fix your problem....