"page can not be displayed" IP address correct

[CAT456]

I have a user trying to connect to the Internet through a LAN. Using WIN XP and IE version 6. When going to IP config the user is picking up the correct IP address, DNS server addresses etc, everything is as we would expect. But when the user opens IE they receive the message "page can not be displayed" We have checked all browser settings and they are identical to other users using the same network. We have disabled firewall sw, but this has made no difference, as a last resort we even tried to reinstall IE still "page can not be displayed". Any suggestions would be greatly appreciated!!

 

[steamwiz]

1. Go to Tools\internet options\connections\settings and make sure "use a proxy server for this connection" is unticked

Also check the LAN settings and make sure that is not ticked either
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Go to Start > Run and type in "command" then "ping 64.58.76.176" with out the quotes and hit Enter on the keyboard.

You should get something like the following:

C:\WINDOWS\Desktop>ping 64.58.76.176

Pinging 64.58.76.176 with 32 bytes of data:

Reply from 64.58.76.176: bytes=32 time=55ms TTL=238
Reply from 64.58.76.176: bytes=32 time=55ms TTL=238
Reply from 64.58.76.176: bytes=32 time=55ms TTL=238
Reply from 64.58.76.176: bytes=32 time=54ms TTL=238

Ping statistics for 64.58.76.176:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 54ms, Maximum = 55ms, Average = 54ms

C:\WINDOWS\Desktop>

If you get ping statistics Sent = 4, Received = 4, Lost = 0 (0% loss), try this:

Go to Start > Run and type in "ping yahoo.com" with out the quotes and hit Enter on the keyboard.

You should get something like the following:

C:\WINDOWS\Desktop>ping yahoo.com

Pinging yahoo.com [64.58.79.230] with 32 bytes of data:

Reply from 64.58.79.230: bytes=32 time=55ms TTL=238
Reply from 64.58.79.230: bytes=32 time=55ms TTL=238
Reply from 64.58.79.230: bytes=32 time=55ms TTL=238
Reply from 64.58.79.230: bytes=32 time=55ms TTL=238

Ping statistics for 64.58.79.230:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 55ms, Maximum = 55ms, Average = 55ms

C:\WINDOWS\Desktop>

If you can ping an IP address and not a FQDN, such as yahoo.com, it's dns related and possible a corrupt winsock2 key in the registry, or third party software.
If you can ping both, it's the browser as the operating system is working both ways.

 

[YouWelcome]

What happen if you enter 66.102.11.99
in the address bar?