Sorry if this is a bit of a simple question, but I am completely new to using Citrix. I am not involved in setting up Citrix, just setting up clients machines so that they can access our remote databases.
I am having a repeated problem at a couple of sites. I have installed the Citrix ICA 32bit Web Client (version 7). I can log onto the secure site, and view the Thin Desktop. However, when I try to launch the application (Access database) I get a message which is not at all helpful to me. "ICA File Not Found". I initially thought that it may be a security issue, such as the firewall not allowing an application to run remotely. However, one of the clients has confirmed that their firewall is open.
I am completely at a loss. Any help would be much appreciated.
Thanks,
S
I am having a repeated problem at a couple of sites. I have installed the Citrix ICA 32bit Web Client (version 7). I can log onto the secure site, and view the Thin Desktop. However, when I try to launch the application (Access database) I get a message which is not at all helpful to me. "ICA File Not Found". I initially thought that it may be a security issue, such as the firewall not allowing an application to run remotely. However, one of the clients has confirmed that their firewall is open.
I am completely at a loss. Any help would be much appreciated.
Thanks,
S