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"Gatekeeper Error"

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Zink71

IS-IT--Management
Jan 31, 2005
25
US
On my avaya 4620 IP Phones (to prologix 3gsi), I am suddenly getting this message on the phone display. Nothing to my knowledge has changed. Seems like new phones cant log on, but ones that were connected are staying connected. Should I just reseed my CLAN card ?
 
Check the firmware version of your CLAN boards, and if it is lower than 17 then upgrade it. There are many issues like this that are solved by f/w upgrade...

Petran.
 
Hi petran

Thank You - I think my firmware is around 11 or 12, so I definitely will do that. It was strange - it was negotiating on my switch at 10mbs / half duplex. When I reseeted the card, it then linked at 100 / full. (I then set both switch and card to 100 full). But I had to reboot the whole phone switch and that did indeed fix everything.
 
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