I would re-install it (Word or office) and see what happens. If that doesen't work, uninstall it and re-install it. You can also search on microsoft.com's knoweldegebase, but it may not do any good. I'd re-install and it will probably work.
This is an "undocumented feature" haha... As always, I hope that helped!
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Bring up Word, under tools go to customize. Here you will have 3 tabs, Toolbars, Commands, and Options. Click on the Commands tab and under the word categories click on each option until you find the "file" that you are looking for on the right hand side. Once you locate the right "file". Select it and drag it up to the area of the tool bar where you want it. It should be in front of the word Edit. You must keep the customize window open to do this.
I think Huffy almost has me there... When I click on File, all of the individual items such as save as, page setup, etc. show up on the right side. I need to bring the "whole File" back, that includes all of those options and I don't seem to see that there. The first item on my menu bar (to the left) in Word is "Edit" and should be "File". From where do I drag the entire "File" back from?? (hopefully that makes sense). Thanks for all of your help so far!!!!
Under tools open customize and select the commands tab. scroll thru each option on the right until you see "built in menus". File should be on the right side. Left click on the word file (should have an arrow to the right of the word), then drag it up to the menu bar before the word edit. There might be two file so just look for the arrow.
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