"Enhanced ec500 feature not assigned"

[kb0ykg]

I am trying to setup EC500 but I get getting the following message, "Enhanced ec500 feature not assigned".

So after looking at "display system-parameters customer-options" on page 3 I see Enchanced EC500? N. How do I go about getting that changed to Y. The system shows that I have 10 Xmobile licenses and everything else is set to Y besides Enchanced ec500. Is this something I can change myself or does Avaya ($$$$) have to do it.

 

[marcell55]

Usually, it takes $$$$

 

[suitz]

You have to purchase this feature from Avaya.

 

[kb0ykg]

ok, Thanks for all the responses.

 

[phoneguy55]

What software version do you have? I beleive when you upgrade to CM software that should have turned that to Y and given you 5 licenses to try.

 

[kb0ykg]

G3 R011i.02.0.110.4. Is this what you were looking for?
Voice System name: Creedmoor - OPTIONAL FEATURES
Used
G3 Version: V11 Maximum Ports: 300 271
Location: 1 Maximum XMOBILE Stations: 10 0
Platform: 2

OPTIONAL FEATURES

Emergency Access to Attendant? y ISDN Feature Plus? y
Enable 'dadmin' Login? y ISDN Network Call Redirection? n
Enhanced Conferencing? y ISDN-BRI Trunks? y
Enhanced EC500? n ISDN-PRI? y
Extended Cvg/Fwd Admin? y Local Spare Processor? n
External Device Alarm Admin? n Malicious Call Trace? y
Five Port Networks Max Per MCC? n Mode Code for Centralized Voice Mail? n
Flexible Billing? n
Forced Entry of Account Codes? y Multifrequency Signaling? y
Global Call Classification? n Multimedia Appl. Server Interface (MASI)? n
Hospitality (Basic)? y Multimedia Call Handling (Basic)? y
Hospitality (G3V3 Enhancements)? n Multimedia Call Handling (Enhanced)? y
IP Trunks? y Multiple Locations? n
Personal Station Access (PSA)? y
IP Attendant Consoles? y
IP Stations? y
That is what I thought also. This system is located at our NC plant. I have the same system/version with 10 licenses and mine was set to Y.

 

[matthewk24]

Xmobile works similar to ec500 just not as nice to manage.

One limitation is that it will bridge only one appearance per xmobile.

It is relatively easy to set up and you can find plenty of documentation on how to set it up.