"Drive D: does not exist or is not accessible."

[Bad94Andy]

If you go into any of the Office products and do "File", "Save As", then click the down arrow to change the folder you want to save the file to it gives the error "Drive D: does not exist or is not accessible. Make sure you entered the correct drive." They aren't selecting the D: drive or the CD-ROM. If you do it outside of an MS Office product, like Notepad, it doesn't give the error. Just for clarification, the cd-rom drives in question are actually CD-RW drives, not standard CD-ROM drives.

The other problem with it is that the D: drive isn't even showing in the drop down list after they click OK on the error box.

This is happening on IBM Thinkpad X31 laptops with Windows 2000 SP4 running MS Office 2000 with the latest SP and updates.

Any ideas?? We're pretty stumped over here!!

 

[Shelbyville]

Have you checked the File Locations tab in Tools | Options? IF there's a D: drive anywhere in there you might get those symptoms. (If you've already checked that, sorry.)

 

[Bad94Andy]

I'll check that today. Thanks for the tip!