"Can i have an outside line?"

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Hi,
I have posted on this before, but i am still having trouble.
In the attendant console user guide, there is a section on through dialing. it says this:

1. You receive a call from a restricted extension or tie trunk.
Press the lpk key beside the quickly flashing S indicator.
The tone stops.
The lpk and S indicators go on steadily.
The appropriate ICI is on.

2. The caller requests access to a trunk.
Dial the required trunk access code and listen for dial tone.
The excl. src. indicator goes on during dialing.
The D indicator is on steady.

3. After hearing dial tone, press RLS to end your connection.
The user can now dial the number.
The RLS indicator goes on; you are free to process other calls.

However, it doesnt work.
I believe 9 is the trunk access code, but i am not sure. (we always have to dial 9 then the number to call out.)
When the attendant presses 9, nothing happens.

Questions, theorys, rantings all are welcome.
Please help


Nortel Meridian1
Version 2511
Release 25
Issue 8

 

[Trason]

9 is probably not you trunk access code. it is usually the access code to AC1 (for bars/nars routing). look up your trunks (LD21) and they should have an ACOD. that is your trunk access code.

 

[GUIsareapassingfad]

OK. i will reply as soon as i can!

Nortel Meridian1
Version 2511
Release 25
Issue 8

 

[GUIsareapassingfad]

Here is my PRT from LD 21. it looks like there a few ACOD entrys:


TYPE RDB
CUST 00
ROUT 1
DES CENTURY TEL
TKTP DID
NPID_TBL_NUM 0
SAT NO
RCLS EXT
DTRK YES
DGTP DTI
DSEL 3VCE
PTYP DCO
AUTO NO
DNIS NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 8
CPP NO
TARG
CLEN 1
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
TIMR ICF 512
OGF 512
EOD 4096
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
TFD 0
SST 5 0
NEDC ETH
FEDC ETH
CPDC NO
DLTN NO
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
DRNG YES
CDR YES
INC NO
LAST NO
QREC NO
OAL YES
AIA NO
OAN YES
OPD NO
NATL YES
MUS YES
MRT 28
MR NO
EQAR NO


PAGE 002

FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 1
FRL 7 0
OHTD NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
AACR NO

TYPE RDB
CUST 00
ROUT 3
DES TEST
TKTP DID
NPID_TBL_NUM 0
SAT NO
RCLS EXT
DTRK YES
DGTP DTI
DSEL 3VCE
PTYP DCO
AUTO NO
DNIS NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 703
CPP NO
TARG 01
CLEN 1
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
TFD 0
SST 5 0
NEDC ETH
FEDC ETH
CPDC NO
DLTN NO
HOLD 02 02 40


PAGE 003

SEIZ 02 02
SVFL 02 02
DRNG YES
CDR YES
INC NO
LAST NO
QREC NO
OAL YES
AIA NO
OAN YES
OPD NO
NATL YES
MUS YES
MRT 28
MR NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 1
FRL 7 0
OHTD NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
AACR NO

TYPE RDB
CUST 00
ROUT 7
DES
TKTP PAG
NPID_TBL_NUM 0
NACC PGNR
ESN NO
ICOG OGT
SRCH RRB
STEP
ACOD 77
TARG
CLEN 1
OABS
TIMR ICF 384
OGF 384
EOD 128
DSI 34944
NRD 10112
DDL 70
ODT 256
RGV 640
GRD 896
SFB 3
TFD 0
SST 5 0
NEDC ETH
FEDC ETH
HOLD 02 02 10
SEIZ 02 02


PAGE 004

RGFL 02 02
CDR NO
MUS NO
OHTD NO
ALRM NO
ART 0
SGRP 0
AACR NO

TYPE RDB
CUST 00
ROUT 17
DES
TKTP COT
NPID_TBL_NUM 0
PRIV NO
SAT NO
RCLS EXT
DTRK NO
PTYP ACO
AUTO NO
ICOG IAO
RANX NO
SRCH RRB
TRMB YES
STEP
ACOD 299
CPP NO
TARG
CLEN 1
OABS
TIMR ICF 384
OGF 384
EOD 8064
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
CRD 0
TFD 0
LEXT 100
SST 3 0
NEDC ETH
FEDC ETH
CPDC NO
SPCT DLY
HOLD 02 02 20
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
DRNG YES
CDR YES
INC NO
LAST NO
QREC NO
OAL YES
AIA NO
OAN YES


PAGE 005

OPD NO
NATL YES
MUS YES
MRT 28
MR NO
MANO NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 1
FRL 7 0
OHTD NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
AACR NO

TYPE RDB
CUST 00
ROUT 28
DES MUS
TKTP MUS
NPID_TBL_NUM 0
ICOG OGT
SRCH RRB
STEP
ACOD 3328
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
TFD 0
SST 5 0
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
MUS NO
OHTD NO
ALRM NO
SGRP 0
AACR NO

i am Not sure which one is current or being used

Nortel Meridian1
Version 2511
Release 25
Issue 8

 

[Trason]

look at the trunk types
1= DES CENTURY TEL (this is probably what you are looking for)
TKTP DID

3=DES TEST
TKTP DID

7=DES
TKTP PAG (paging trunk -overhead maybe)

17=DES
TKTP COT (central office trunk) maybe what you are looking for

28=DES MUS
TKTP MUS (music on hold)

dial the acod and see what happens. you could also trace a phone that is dialing 9 and see what route it is taking. dialing 9 is really what people need to be doing. read up on bars/nars

http://ghtrout.drewdickenson.com/bars/index.html