"Access Violation" when launching Crystal Reports XI R2

[krpurcel]

Hi, we are having problems installing Crystal Reports XI R2 to a server running MS Server 2003 R2. The installation completes without a problem. But as soon as we try and launch Crystal we get an "access violation" error.

I have read multiple posts about "access violation" but all of them deal with issues that occur with reports in Crystal. We can't even get Crystal to open. We get this error when launching the software. The server has Visual Studios as well, so we get asked if we want to debug with VB debugger.

Crystal is installed on the C drive of the server. Does anyone have any ideas what is generating this error? Again, the installation completes with no problem,but the software won't launch.

If I have omitted pertinent info let me know what it is, and I will update my post.

 

[hilfy]

Which was installed first - Crystal or Visual Studio? I have seen some problems when VS is installed after Crystal.

-Dell

A computer only does what you actually told it to do - not what you thought you told it to do.

 

[krpurcel]

Visual Studios was installed first.