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Queueing with IP Office

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Tygass

Programmer
Feb 15, 2007
8
US
how do you get objectworld to queue with the ip office
 
objectworld" ??

Mr IPO

ACA - Avaya Certified Associate
ACS - Avaya Certified Specialist
ACI - Avaya Certified Instructor
Components-t0098.jpg

 
Use VM Pro, it just works.

I would guess external voicemails would struggle with things like q'ing.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office


Fooball is not a matter of life and death-It is far more important!!!!
 
Hello Tygass. I am the CTO here at Objectworld. One of my web alerts pickup up your post.

I'd like to provide you with an answer to your question, but I'm not sure exactly what you are trying to do.

Can you provide me with a desription of what you are trying to have happen and we will try and get you an answer.

Just for the benefit of the others reading this thread, and as i'm sure you are aware that Objectworld UC Server is somewhat more than a voicemail system, althought our roots lie there...

Feel free to take a look at our web site at
Dave Schenkel...
 
What i need to be able to do is queue hunt group calls. the work around i found out was to use voice mail pro as the primary and do a forward on no answer and busy for the users to go to the pilot for the object world. if you have something better let me know, but i believe it was Ed from object world that gave me this info
 
If you do this the IPO will see the call as answered by the external voicemail and it will lose it's Q position I would have thought.

I think you would probably be better using the ObectWorld (if you need to) for the vm side and install VM Lite to handle the Q'ing.

Or just use one of the three Avaya IP Office VM's.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office


Fooball is not a matter of life and death-It is far more important!!!!
 
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