Question on "record" feature 1

[1weasel]

Does Norstar have a software version either on the KSU or voicemail that allows you to record the call? I know most of the versions but I'm not that familiar with 6.0.
Thanks..

 

[bkrike]

call pilot and NAM VM allow call record

 

[jcatsbc]

The voicemail system (Call Pilot ) has a record call feature. generally, the feature is disabled. You need to enable the feature in class of service. I would suggest also changing the message length parameter for the class of service - because the recorded call is stored as a message. If your messgae length is set to 3 minutes, that is the amount of time the call will be recorded too. Once you have enabled call record, users can access by dialing Feature 989.

 

[Sphoneman]

Not CP100 though.

Steve
tele-dataservices.com

 

[bkrike]

In case you are not- the recording using a Nortel VM always has a beep-"this call is beeing recorded" message that cannot be disabled. So if that is a problem- you may want to look at other solutions, like Algo.

 

[Roldan]

Sphoneman, I know the option is there on the CP100. I have one in my office, however I tried to setup my mailbox to allow it and it made my mailbox do some strange things and I don't remember ever getting it to work. I'm going to double check, but I'm sure the option was there, but like I said it didn't work. I'll let you know what I find.

Louie Roldan

http://www.4vertex.com