Good Day
I'm baby sitting a older Avaya IP 405 5.0 (22) phone system (and by no means competent with it
We've been having a lot of issues with the IP based 1616/1616-i phones becoming corrupt on power up (think we've lost about 6). Thought it was a bad power brick, frying them (Design or just a bad one being re-used) and it didn't happen nearly as much if POE was used.
They power on, make the expected beeps, the back light comes on, keyboard beeps, and I think you can enter commands via the keypad. But nothing shows up on the screen, and they'll never come online (From my fuzzy memory, I found a command to issue a reset/reboot command and the phone looks to restart after I do it)
I was looking to buy some replacement 1616/i off the internet and I found which makes mention of corruption with these models which requires a firmware update (but maybe also a control unit update?)
Anyone have any experience with these 1616 phones, the possible corruption issue, upgrading the firmware, and if I can somehow recover the phones which no longer work?
Any help/direction is appricated
Paul
I'm baby sitting a older Avaya IP 405 5.0 (22) phone system (and by no means competent with it
We've been having a lot of issues with the IP based 1616/1616-i phones becoming corrupt on power up (think we've lost about 6). Thought it was a bad power brick, frying them (Design or just a bad one being re-used) and it didn't happen nearly as much if POE was used.
They power on, make the expected beeps, the back light comes on, keyboard beeps, and I think you can enter commands via the keypad. But nothing shows up on the screen, and they'll never come online (From my fuzzy memory, I found a command to issue a reset/reboot command and the phone looks to restart after I do it)
I was looking to buy some replacement 1616/i off the internet and I found which makes mention of corruption with these models which requires a firmware update (but maybe also a control unit update?)
Anyone have any experience with these 1616 phones, the possible corruption issue, upgrading the firmware, and if I can somehow recover the phones which no longer work?
Any help/direction is appricated
Paul