kentwoodjean
Technical User
Have a great form that I don't want to garbage up but now realize needs to be adjusted. When the customer calls in and we ask for the "ContractNum", we would expect him to give us the 9 digit number assigned to him. Once inut in the text box, subsequent text boxes will populate based on the corresponding customer history.
Since customer contract numbers have changed this year from Soc.Sec.# to another radomly assigned 9 digit number, it is possible the customer may give us one or the other number.
Is there a way to see this up so that if the old Soc. Sec. # is input, a message might appear saying there is a new number and have that new contract # show up with the appropriate data? Naturally, if the new # was input there would be no need to change the number in this field and the correct data would appear. The message box is no so important, but I need to resolve this old vs new number and yet retain the autopopulation of my other fields. Both the old and new contract numbers are on my membership table.
I am at a lost and would appreciate any help here. Writing code is not my specialty and I am still learning that.
Since customer contract numbers have changed this year from Soc.Sec.# to another radomly assigned 9 digit number, it is possible the customer may give us one or the other number.
Is there a way to see this up so that if the old Soc. Sec. # is input, a message might appear saying there is a new number and have that new contract # show up with the appropriate data? Naturally, if the new # was input there would be no need to change the number in this field and the correct data would appear. The message box is no so important, but I need to resolve this old vs new number and yet retain the autopopulation of my other fields. Both the old and new contract numbers are on my membership table.
I am at a lost and would appreciate any help here. Writing code is not my specialty and I am still learning that.