question concerning upgrading phones / ip office

[azrael2000]

Hi All.

Just a quick little question.

I went to do an upgrade on my IP Office 500 v2, and when I look at the possible upgrades, they all show in the color red.

When I go to do an upgrade, everything fails... system upgrade, phone upgrade, etc.

Does the red mean something?

Regards

 

[DennyHeack]

U can only upgrade when the color goes blue.

So:
- no newer firmware files available
- no valid upgrade license

 

[DigitelD]

IP500 v1 or v2?
What release is it currently on and what release are you trying to upgrade to?
What type of phones?

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP

 

[jose1000]

Looks like you need a license.