Question about Voicemail Pro

[TomasBill22]

Hi ...

when the voicemail pro open to the caller.
the customer hear the following :
"your call has been answered by Avaya IPO, Exten. no ... is not available, .... '
I dont need this MSG to hear just what I recorded bascislly " Plz leave a MSG after the tone"

is this acceptable ?

Thanks

 

[AACon]

That message comes up when the user has not properly recorded their mailbox name and greeting.

-Austin
ACE: Implement IP Office

 

[AndrePa]

Without programing You will get the default greeting from VM Pro.
You ask if this is acceptable, Yes for a new system that has not been programed. No, for a Business, as a Custom Message should be played to outside callers.
If this is a new extension, user needs to record their mailbox greeting. Additional programing needed if its not going to the correct mailbox.