Hi guys
I have an S8500 Avaya Media server, and I would like to know if is necesary to configure something in order to identify the origin number when an incoming call is received, for example, I have two groups of DIDs wich are provided for the same provider, but just one group identifies the numbers when an incoming call arrives, some months ago it was working fine, but I don't know what happened or if I did something wrong, so I don't know what exactly need to check to solve this problem.
Do you have any sugestion?
Thanks in advance
I have an S8500 Avaya Media server, and I would like to know if is necesary to configure something in order to identify the origin number when an incoming call is received, for example, I have two groups of DIDs wich are provided for the same provider, but just one group identifies the numbers when an incoming call arrives, some months ago it was working fine, but I don't know what happened or if I did something wrong, so I don't know what exactly need to check to solve this problem.
Do you have any sugestion?
Thanks in advance