Purchase Order/Receiving

[BeRight]

Lately we have been experiencing a problem when receiving a PO complete and then updating the receipt, the items are still showing up w/ a backorder status and therefore not closing. Has anyone else had this problem? If so, is there a way to fix it?
Thanks

 

[markJW]

You should check the FAQ section for this forum. There is a FAQ that deals with your general problem.

Are you receiving all the quantities ordered? If your received qty is different from the ordered qty, you might have to change the qty ordered. Although, your question indicates this might not be the problem.



Mark

 

[KSAP]

Is it the items that are showing Back order still or the entire PO status? If it is the PO Status it will show a back order until the invoice is received.
Kelly