Great Plains version 7.5 using Citrix.
Each year we change our purchase order range. e.g CC9999, DC9999. There is an overlap period when we need to enter orders for the next year, and these order numbers are always input manually by overtyping the automatic number. We then reset the order number (in setup) to the new range, usually about 100 on from the last known entry for that year.
Every so often the order number, in setup, reverts to the last number before the number was reset. e.g reverts back from DC0100 to DC0050.
I have been unable to reproduce this in our test system.
Has anyone else encountered this poblem, known what causes it and how to prevent it?
Each year we change our purchase order range. e.g CC9999, DC9999. There is an overlap period when we need to enter orders for the next year, and these order numbers are always input manually by overtyping the automatic number. We then reset the order number (in setup) to the new range, usually about 100 on from the last known entry for that year.
Every so often the order number, in setup, reverts to the last number before the number was reset. e.g reverts back from DC0100 to DC0050.
I have been unable to reproduce this in our test system.
Has anyone else encountered this poblem, known what causes it and how to prevent it?