action0335
Programmer
I know you get this intro alot but it is my turn. I do not work with Great Plains but just was added on to help with IT work that pops up from time to time so pardon any lack of information, and a request for more will be fulfilled.
They are working with GP V 6.00g45. It is running on XP and the database is SQL.
She says that there are old purchase orders which did NOT become orders still on the system that now cannot be removed. She showed me the order and I did confirm that there seemed to be no option to delete. She then showed my an area where you can do inquires to pull up and then delete and when she puts in that order # it says it cannot be found. She is concerned other people in the department are going to see all these high quantites of purchase orders which actually do not exist anymore and think we are running out. She knows they are false but others would not.
I am sorry, I know this is a poor explanation but maybe someone can wrestle through it and point me in the correct direction. Thank you.
They are working with GP V 6.00g45. It is running on XP and the database is SQL.
She says that there are old purchase orders which did NOT become orders still on the system that now cannot be removed. She showed me the order and I did confirm that there seemed to be no option to delete. She then showed my an area where you can do inquires to pull up and then delete and when she puts in that order # it says it cannot be found. She is concerned other people in the department are going to see all these high quantites of purchase orders which actually do not exist anymore and think we are running out. She knows they are false but others would not.
I am sorry, I know this is a poor explanation but maybe someone can wrestle through it and point me in the correct direction. Thank you.