Pull Raw Data

[anbcunningham]

I know Avaya has a free program that will pull 'raw' data so you can do your own reporting. Can anyone tell me the name of this program and/or where to get it.

Or, if anyone know of another free piece of software that i can pull data from the pbx, that would work too!

 

[dufus2506]

When you say "reporting", what exactly are you looking for?

Usage statistics? Call details? Trunk group capacity? PBX programming and setup?

There's a number if different applications for the above things.

Carpe dialem! (Seize the line!)

 

[anbcunningham]

Mostly incoming and outgoing calls to/or from what extension, call duration, call time, ext to ext calls.

I know it’s going to be in the rawest form coming of out of the pbx, but I have to start somewhere.

 

[phoneguy55]

search for cdr on linux host. I think there is something in the FAQ section as well.

 

[AvayaTier3]

http://www.aucommunity.com/showpost.php?p=61120&postcount=9

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[anbcunningham]

AvayaTier3..

Thanks for the info. I downloaded and installed the software, but im not getting anything out "yet".

Can you tell me how to set this thing up? I tried to download the pdf :

http://support.avaya.com/elmodocs2/c...6/233116_6.pdf

but the document is no longer available.

i connect to my switch with ASA on ip 128.1.35.220. is this the ip address is use to "listen"?

If not, am i supposed to program something in the switch so i can start grabbing data?

 

[sekitori]

You have to have an active CDR-link defined on your system

sekitori