Public Folder tree not visible in ESM (Exchange 2003)

[filipne]

Hi ,

For some reason I do not see any public folders listed under Folders -> Public Folders ( which is the default , MAPI tree ).

They do exist and they are accessible from Outlook.

Although I have full admin rights on the organization, when I go to any given folder properties in Public Folder Store - > Public Folders , under permissions I have only "Client permissions available " - the other 2 buttons namely "Directory rights" and " Administrative rights", are grayed out. When I click on "Client permissions available " I get an error pop-up message :

Title : Exchange System manager
Text : An unexpected error occurred
ID no: 8000ffff
Exchange System manager

If I click on the same button , but holding Ctrl key I get another pop-up error :

Title : Exchange System manager
Text : Unable to read security information
from the directory
ID no: c1033028
Exchange System manager

I tried the same with another admin account - same result.

It seems that this has been an issue since the installation of that Exchange 2003 server.
I can guess that this has something to do with the Exchange integration with the AD and the set permissions.

Any help is greatly appreciated !

 

[Zelandakh]

Are the Exchange services running as system account?

 

[filipne]

Yes , they are all running as Local system .

 

[filipne]

Here is what was causing this issue:

Sharepoint server was installed on the same Windows Server. Thus Sharepoint and Exchange were sharing the same Default web page in IIS.

Since Exchange virtual directories were not excluded from the sharepoint path in IIS , every time Exchange was trying to access them (either to display public folders in ESM or everything else dependant on IIS ) what actually was happening is that Sharpoint was trying to validate access credentials against its own access database and since , of course there was nothing exchange related there , it was issuing errors described in my original post.

For Sharepoint and Exchane to co-exist some additional steps must be taken.

Details in :

http://office.microsoft.com/en-us/help/HA011607771033.aspx

After performing steps described in the Sharepoint section , public folders re-appeared in ESM.

After that I had some other issues resolved by following

http://support.microsoft.com/kb/270905

Hope this will help someone else !

 

[Alshrim]

I fixed my problems with Public folders by recreating the virtual folder in IIS - and restarting the services .. HOWEVER... it broke my OWA view of public folders..

Now the view looks like "List View" which is really ugly.

The OWA view of email all looks fine, but the public folders don't seem to be parsing the XML or CSS style sheet..

Anyone have any ideas?

AlRo
System Administrator
Ottawa, Canada.

 

[Zelandakh]

You should start a new thread for that. To resolve your problem, insert the Exchange disk, do a Change / Remove and remove the OWA part of Exchange, repeat the procedure to add OWA then reapply service pack 2.

If that doesn't work (it tends to be fine), repeat the above but after removing OWA, also remove IIS from Windows then readd it.